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Return & Refund Policy

SHIPPING INFORMATION

Standard Delivery
Items typically ship by
J&T, GDEX, DHL, POSLAJU or other registered courier company will arrive within 3 to 10 business days upon your order.

On-demand Delivery
Shopbah.com is providing a door step delivery based on customer’s request, there will be a delivery fees incurred, delivery within 24 hours. 

Order Processing Deadlines
Orders received before 3PM local time Monday to Sunday (except holidays) will begin to process the same day. For 3-day and 3-day (ground) shipping, orders must be received before 1PM local time Monday to Sunday (except holidays) in order to begin processing the same day. Orders received after the cutoff time will begin to process the next business day.

International Shipping
Not applicable.

Sales Tax or G.S.T
All products are subject to sales tax.

REFUND AND RETURNS

If for any reason you are not completely satisfied, you can return the products (except Fresh Food and Fruits) back to Shopbah for a full refund of the purchase price (less original shipping and handling fees including bank charges). Shipping costs for any returns will not be reimbursed.

Returns with the original purchase receipt will be exchanged or refunded in the original tender.

Defective products may be returned within 24 hours for a replacement or merchandise credit only.

In order to receive a refund, you must first email our Customer Service Department shopbahmalaysia@gmail.com for the return acceptance.

For futher Delivery & Return related information, please contact 01110622755

or email to shopbahmalaysia@gmail.com